If you’ve forgotten your password, click on the ‘Forgot Password?’ link on the login page. You’ll receive instructions via email on how to reset it. Be sure to check your spam folder if you don’t see the email.

There could be a few reasons for login issues. Make sure your email and password are entered correctly. If you continue to have trouble, check if your account is active or try clearing your browser’s cache.

If your account is locked, it usually means you’ve entered the wrong password too many times. You can unlock it by following the email instructions you’ve received. If not, contact our support for assistance.

You can change your email in your account settings. Just log in, go to ‘Account’, and follow the prompts to update your email address.

You can find your case status in the ‘My Cases’ section after logging in. It will provide all the updates regarding your case progress. If you have questions, don’t hesitate to ask!